1. General information
This Privacy Policy sets out the rules for processing personal data of online store users. Amanita-Shop, available at https://amanita-shop.com.
Data administrator:
Oksana Melnyk
Internet shop: Amanita-Shop
E-mail: contact@amanita-shop.com
Contact number: +48 730 659 867 (for customer contact only)
2. Scope of collected data
When using the store, the following data may be collected:
- name and surname,
- email address,
- phone number,
- billing and delivery address,
- order information,
- data necessary to process payments,
- IP address,
- technical information about your device, operating system and browser,
- content of messages sent via the contact form.
3. Purposes of data processing
Personal data may be processed for the purpose of:
- acceptance and execution of the order,
- payment processing,
- organization of delivery,
- maintaining a customer account,
- customer contact,
- handling the contact form,
- handling complaints, returns and other notifications,
- ensuring store security and preventing abuse,
- fulfillment of obligations arising from legal provisions,
- maintaining basic technical statistics regarding the operation of the store.
4. Basics of data processing
Data is processed to the extent necessary to conclude and execute the sales contract, handle inquiries, fulfill legal obligations and protect the legitimate interests of the Administrator, such as store security, pursuing claims and preventing abuse.
If processing requires the user's consent, data is processed based on that consent, which can be withdrawn at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
5. Data recipients
Data may only be transferred to entities whose participation is necessary for the operation of the store or the execution of orders, in particular:
- payment operators,
- courier companies and postal operators,
- hosting, email and technical infrastructure providers,
- suppliers of shop software and IT services,
- entities providing accounting, legal or technical services, if necessary,
- public authorities, if the obligation to provide data results from legal provisions.
Personal data is not sold to third parties.
6. Payments
Payment data may be processed by external payment processors. The Store generally does not store full payment card details. The scope of data processing by the payment processor depends on the payment method chosen by the customer and the policies of the specific payment processor.
7. Contact form and email
Data provided via the contact form or e-mail is used solely for the purpose of responding to, handling an inquiry or dealing with the matter indicated by the user.
8. Customer account
If the store allows you to create a customer account, the data provided during registration is processed to manage the account, provide order history, and facilitate the use of the store. The user may request deletion of the account, unless retention of some data is required by law or necessary to establish, pursue, or defend legal claims.
9. Data storage period
Data is stored for the period necessary to fulfil the order, provide customer service and consider any complaints, and then for the period required by law or needed to establish, pursue or defend claims.
Data sent in a standard inquiry may be stored until the correspondence is completed and then for a period justified by the nature of the matter.
10. Cookies
The store uses cookies and similar technologies to:
- ensuring the proper functioning of the website,
- basket management and ordering process,
- remembering user settings,
- maintaining the login session,
- protecting the store against abuse,
- improving the efficiency and quality of store operations,
- keeping statistics if appropriate tools are enabled.
Users can manage cookies in their browser settings. Restricting the use of certain cookies may affect the proper functioning of the shopping cart, logging in, or ordering.
11. Data security
The Administrator employs appropriate technical and organizational measures to protect data against loss, destruction, unauthorized access, disclosure, or alteration. The Store uses an encrypted HTTPS connection.
12. User rights
To the extent permitted by applicable law, the user may have the right to:
- access to your data,
- rectification of incorrect data,
- deletion of data,
- processing restrictions,
- object to processing,
- data transfer,
- withdrawal of consent if data are processed on its basis,
- lodging a complaint with the competent supervisory authority.
The exercise of certain rights may be limited if further storage of the data is required by law or necessary to establish, pursue or defend legal claims.
13. Transfer of data outside the user's country
Due to the international nature of the store, the use of hosting, payment, courier, or IT services may involve data processing in other countries. The Administrator strives to use providers that ensure an adequate level of data protection and implement the security measures required by law.
14. Automated decision-making
The Store does not make decisions with legal effects towards customers solely by automated means, unless this is expressly indicated for a given service or payment method.
15. Contact regarding data matters
In matters related to privacy and data processing, you can contact us at:
E-mail: contact@amanita-shop.com
Contact number: +48 730 659 867
16. Changes to the Privacy Policy
The privacy policy may be updated in the event of changes in legal regulations, the store's operations, the tools used, payment methods, delivery methods, or the scope of services provided. The current version of the document is published on the store's website.